Delivery and Payment Options


DELIVERY TIME

We advise a usual delivery time of 5-7 days. Delivery of art prints can sometimes take longer depending on your location.

PICK UP AND LOCAL DELIVERY

Free pick up is available from our studio in Espoo (Elsankuja 2 H, entry from Akselinpolku).

Local delivery is available within Helsinki metropolitan area at the delivery charge of 30 euros for smaller items and 60 euros for a two-person delivery. The delivery men will carry the furniture to a desired location in your house. If you wish for your furniture order to be delivered outside of Helsinki metropolitan area, please contact us for a very reasonable quote: info@coshoandcompany.fi 

Art prints are shipped free of charge to anywhere in Europe.

RETURNS


Our return policy lasts 14 days. To be eligible for a return, your item must be well packed and in the same condition in which it was received. If the returned item is damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, we reserve the right to reduce the amount we refund you.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying your own shipping costs for returning the item.

Remember, if you would like to return your item, you must contact us before sending it back: info@coshoandcompany.fi

COMMISSIONS

Commission work is non-refundable. 

PAYMENT METHODS


Payment by Klarna

The Payment Service is operated by Klarna. Klarna is one of Europe’s largest banks, providing payment solutions such as direct payments, pay after delivery options and instalment plans in a one-click purchase experience. Find out more by visiting klarna.com and see some details below:

Klarna - Pay Now

This means you can pay by card directly at the checkout.
You can always pay using Visa, Visa Debit, Visa Electron, MasterCard, and Debit MasterCard. Payment will be taken as soon as your order is confirmed. You have access to all the Finnish banks' payment buttons, which means that you can pay with Nordea, OP Bank, Säästöpankki, POP bank, Danske Bank, Handelsbanken, S-Bank and the Bank of Ålands. The payers account statement will show Klarna as the receiver of the payment. The payment will be transferred to the merchant by Klarna.

Klarna - Pay Later

You can choose to buy now and pay later. As soon as your order has been confirmed, you will receive information from Klarna on how and when to complete your payment. Should you have any questions regarding your payment, please contact Klarna for information.

Klarna - Slice It

Klarna Slice it, spread the cost of your purchase into equal monthly payments. Choose Slice it at checkout and complete the simple one-time registration.
• The first time you choose to buy with Slice it, you will be asked to apply for a Klarna Account at the checkout phase. Klarna will then carry out an affordability assessment. If you are approved Klarna will then create your account.
• If you already have a Klarna account the order amount of any purchases you make with the Slice it option will be added to your total balance, provided the new purchase does not take you over your available credit limit.
Klarna will tell you when your monthly statement is ready and it’s time to make your payment.
For more information: www.klarna.com

If you have any questions regarding Delivery or Payment options, please do not hesitate to contact us: info@coshoandcompany.fi

Maksutavat